Whether you work in an office or virtually, in a small start-up or for a large corporation, you will have to manage your workplace environment. This includes learning how to work with others, deal with challenging situations, and sometimes make difficult choices. This session will set the foundation for the importance of creating a culture of trust by introducing the topics and skills needed to be successful in the workplace.

We matriculate through school with others around the same age, but that changes when you enter the workforce. In your career, you might be working – or even supervising – people who are older or younger than yourself. Join this session to learn about working with different generations in the office.

Work can be a great experience when you’re managing projects you enjoy and getting along with colleagues, but it’s not always like that. No workplace environment is without conflict, so you at one point or another you will likely experience disagreements, challenging personalities, and other forms of conflict. Join this session to discover techniques to manage conflict at work and perform your best.

It’s inevitable. You will face an ethical dilemma in your workplace – even if you’re a self-employed entrepreneur. So, how do you handle the situation? This session will provide you with a process and opportunity to practice how to handle ethical dilemmas and focus on how to create an ethical environment.

A workplace brings people from all different backgrounds to work together. Being able to navigate the workplace effectively involves not just learning how to work with people different from you but understanding how to create a workplace where everyone feels included and comfortable being their most authentic self. This session will cover concepts related to making a workplace inclusive for all employees.

Introduction to Decision Intelligence introduces the idea of what a decision MAKER is, and how decision-making is more than just data. Decisions also have social and managerial aspects, which require human interactions supporting Artificial Intelligence. The course then explores how the AKPsi Leadership Methodology is structured for decision-making.

Decision-Making Processes explores the four decision-making styles of Rowe and Boulgaride’s Decision Style Theory, along two continuums of cognitive complexity and value orientation, with practice exercises included.

Ethical Decision-Making will dive deep into the value side of decision-making, using an intriguing dilemma to understand Josephson’s Six Pillars of Character, which act as the basis of ethically defensible decisions. The difference between ethics and values is investigated, with guidance to personally determine your own learning path to future behaviors which will result in more ethical decisions.

AI and Data-Driven Decision-Making explores data side of making decisions, using a taxonomy focusing on four analytical practices which fuel Artificial Intelligence data, with a summary of the strengths and weaknesses of AI analytical thinking when used as the only basis for decision-making.

This final course compiles previous learning from the other courses. Through personal reflection, participants recognize how the mix of methodologies is adaptable in evaluating outcomes of decisions, which helps the learner realize the complexity of decision-making. Special attention is given to considering how to reduce the impact-risk as decisions are made. The learner will apply Birkman reports to guide the way to decision intelligence. 

For many people, finances can be overwhelming. There are a lot of terms to understand and having a strong basis in financial literacy can help you progress into the more complex topics. This session will set the foundation for the importance of financial literacy by introducing the topics and skills needed to manage your money prudently.  

Money comes in, and money goes out, but how do you manage it, so you aren’t spending more than you make? Budgets can help you understand your finances and set you up to make the best decisions considering your current situation and future goals. This session will cover how to create and stick to a budget based on your own financial needs. 

Throughout your life, you will need to make some major financial decisions beyond your day-to-day spending. While these decisions can impact your budget, there are a lot more factors that go into planning for them. This session will review some of the different financial decisions and what you need to know to make the best decisions based on your financial situation.  

Once you start making money or owning property, you will also start owing taxes. Whether you file them yourself or hire a professional, there are a lot of nuances to be aware of and taxes can easily get overwhelming. This session will provide a crash course into taxes including how to best prepare and what you need to know to avoid making costly mistakes.  

Money management not only involves the money you currently have but considering your future needs. While your financial situation will change throughout your career, planning for the future through savings and investments will help set you up for financial success. This session looks at financial planning to consider your financial goals and how to save for the future.

Whether you’re striving to be inclusive of your colleagues’ perspectives or trying to solve a complex problem for your consumers, ensuring people feel they belong in an organization is important. This session is the beginning of your journey to understanding the importance of fostering a sense of belonging in business. It will dive into topics like Diversity, Equality, Equity, and Inclusion as well as introduce the topics needed to become an inclusive leader. 

Belonging can be difficult when others don’t accept you, but it can be even harder when you don’t accept or understand yourself. For this reason, creating inclusive environments starts with the self-awareness to both know and accept your whole self. This session looks at identity to understand the different facets that can make up your character and recognize the roles that identity plays in how we engage with others personally and professionally. 

Our brains process and store a lot of information, and subconsciously it creates biases that can often be seen in the way we engage with others. While we can’t eliminate our biases, we can learn how to recognize them and mitigate their impact on our decision making. This session focuses on understanding unconscious bias to increase our awareness and mitigate the negative impact they can have on our decision-making and relationships with others.  

You might have experienced microaggressions, and you might have been the aggressor. These tiny comments aren’t so tiny, and they can be disrespectful. Tuning your ear to catch these kinds of comments will help you reframe your own words to be respectful, even if you didn’t think you needed to! This session breaks down microaggressions to understand what they are, their impact, and how to respond in different situations where they might occur. 

Diversity should be celebrated for the different perspectives and value each person can bring, but not everyone is provided the same opportunities. To meet the needs of a diverse workforce and diverse consumer populations, it’s important we notice whose voice might be missing and pass that voice a mic! This session covers allyship in terms of understanding its importance and what it looks like in action.

Moving into a role where you are leading people is a significant step. You’re confident in contributing from your well of skills and talents on your own. As a manager, you have new duties, in addition to the scope of business responsibilities. Managing a scope of business responsibility that includes people is, fundamentally, about the people and your relationships with them, as much – or more – as it is about the scope of that business.  In this course, we will look at management principles, management vs. leadership, the role of personal credibility, and personal beliefs. 

In this course, we will look at your natural leadership style – what your “default” preferences are, for how you lead others. This includes some areas of strength in leading from your own style, and also some potential challenges or blind spots. We’ll look at some key management practices and how you can leverage your natural style. We will also look at how your style maps to the six major styles, and where you may want to further develop. Finally, you’ll reflect on change, and how you can develop a level of adaptability or resiliency to changes that occur around you that affect you and your team.

In this course, we will explore the nature of working with people, of connecting with and developing your people. We’ll examine the key practice of delegation and to develop your “management muscle” over your “task muscle.” We’ll look at some ways to help understand your team’s strengths and capabilities, identifying skill gaps and planning to augment and develop skills. 

At its core, project management involves managing activities, resources, and time to achieve a given goal or objective. That said, there are a large number of people that act as “project managers” who don’t recognize key principles and disciplines of project management, and so don’t practice effective project management.  In this course, our objective is to understand key elements and tools used in managing projects effectively. We’ll identify key concepts and techniques outlined in accepted professional project management discipline. As a result, you should be able to use basic tools to manage your own projects, recognize the level of professional discipline in projects you observe or are assigned to and identify additional training and tools you may want to further explore.

Robert K. Greenleaf, recognized as the author of the Servant Leader concepts, stated that “Bering a servant leader begins with the natural feeling that one wants to serve, to serve first. Then, conscious choice brings one to aspire to lead”. The Center for Servant Leadership, worked with the Commonwealth organization to develop a model for Servant Leadership. Beginning with the philosophy and mindset of Servant Leadership, the model is introduced along with a definition, and an overview provided of the three components of the model – Self, Others, and Organization.  

This course introduces what the concept of Servant Leadership means to us as individuals. You will explore each of the characteristics of being a Servant Leader for yourself through being self-aware, with a chance to use your Birkman reports titled Map Summary, Understanding Areas of Interest, Influence Others if you have taken the assessment. You will then further explore having empathy, and foresight. You will finish up the course with a self-assessment which will help you determine where you need more learning as a Servant Leader.

The Servant Leadership for Others course begins with a lesson introducing the concept of Servant Leadership through focusing on Others. Lessons explore each of the characteristics of being a Servant Leader in meeting the needs of other people, and each lesson includes an activity to apply the characteristics to a case-study-like situation. The course completes with lessons that tie It together, in which the participant can take advantage of meeting with other participants online to continue the conversation, sharing insights and best practices.

The Servant Leadership for the Organization course begins with a lesson introducing the concept of Servant Leadership through focusing on the Organization. Lessons explore each of the characteristics of being a Servant Leader for the organization and includes an activity to apply the characteristics to a case-study-like situation.

After all three component courses are completed, a course is offered to apply the participant’s knowledge of Servant Leadership (SL) characteristics to the Commonwealth Leadership Alliance® (CLA) methodology and the CLA Trust model, to integrate the learned concepts into our own leadership practices. The course activity directs you to create a Servant Leader Learning Plan for yourself that will focus in on where you have discovered skills you want to enhance.